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Return Merchandise Request

 
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           Reference # *
           Order Date *

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           Choose One *
 Return       Exchange 
 
           Within 30 days of delivery
 Yes 
           Never installed on bike
 Yes 
           In original packaging
 Yes 
           Item Returning
           Item Exchanging
   
Reason: (Choose all that apply and answer questions accordingly)
   
1. Product Did Not Fit
 Yes 
    a: What is not fitting?
    b: What bike do you have?
    c: Was the online description
        clear?
    If no, what was unclear about it?
   
2. Manufacturers Defect
 Yes 
     a: What is defective about the 
         part?
   
3. Damaged Item
 Yes 
   
4. Sales Error
 Yes 
    a: Who was the sales associate?
    b: What should the order have been for?
    c: How was the order placed?
   
5. Personal Preference
 Yes 
    a: Personal reason
   
6. Other
 Yes 
    a: Other reason

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